Property Management in Prime London
We manage prime London homes for owners who live elsewhere — one named manager in London, clearly stated fees, and every letting obligation tracked on your behalf.
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Property Redress Scheme member
Client Money Protect- KATE.UVR LTD · No. 15384724 — Registered in England and Wales
- Native English & Russian · translation on request
Ownership at a distance, handled properly.
You own a flat or house in central London and live somewhere else. It may be let, standing empty between tenancies, or still managed by the agent who found your tenant. You visit a few times a year — and in between, you want to know that someone in London is watching it as closely as you would.
That is the situation this service exists for. We take on the tenancy, the contractors, the compliance calendar and the paperwork, and you receive a clear report each month wherever you are.
Already let through another agent? See how a handover works
One named manager. One point of accountability.
You deal with one person, not a call centre. Your manager knows the property, holds the file, and answers on a UK line during working hours. For genuine emergencies — an escape of water, a security issue — tenants have an out-of-hours route, and you hear about it from us, not from your neighbour.
A named manager
One person who knows the property, the tenancy and your instructions.
A written escalation path
What counts as an emergency, who acts, and when you are informed — agreed before we start.
Spending thresholds you set
Routine repairs proceed up to an agreed limit; anything above it comes to you first, except a genuine emergency where acting immediately is the right answer.
What is included, and what is not.
A management service you can rely on starts with knowing exactly where it ends. Both lists go into the engagement letter.
We take responsibility for
- Rent collection and transfer of net rent to you, in the UK or abroad
- Repairs and maintenance through contractors we instruct and oversee
- Routine inspections with a written, photographed report
- The tenant relationship, from queries to renewals and check-out
- The compliance calendar: gas and electrical safety, EPC, deposit protection, Right to Rent
- Monthly statements and an annual summary for your tax return
What stays with you
- The decision to let, to renew, or to end a tenancy — always yours
- Spending above the agreed threshold, which we bring to you first
- Freeholder obligations: service charges and ground rent remain in your name
- Tax filings — we report to you and work alongside your own adviser rather than replacing them
Taking over a property that is already let.
Most owners come to us mid-tenancy, not on day one. Switching is more straightforward than it looks — the tenancy continues uninterrupted, and we handle the transfer with your current agent.
Authority
You appoint us in writing; we notify your current agent and the tenant.
Transfer
Keys, deposit records, certificates, inventory and the tenancy file pass to us.
Review
We inspect the property, check every certificate, and flag anything that needs attention.
Business as usual
Rent flows, reporting starts, and the tenant has one new number to call.
What arrives in your inbox each month.
Distance is only a problem when nothing is written down. Our reporting is designed so that you never have to ask.
- A monthly statement: rent received, costs incurred, net amount transferred
- Inspection reports with photographs, on the schedule agreed in the engagement letter
- Immediate notice of anything material: a repair above threshold, a tenancy issue, a missed payment
- An annual income and expenditure summary prepared for your tax adviser
Your fee, in plain terms.
Management is charged as a percentage of rent collected — not of rent invoiced — so our fee follows your income. The rate, and every other chargeable event, is set out in the engagement letter before we begin.
Contractor invoices are passed through at cost, with no markup and no commissions taken behind them. If a charge is not in the engagement letter, it does not exist.
- A percentage of rent collected, agreed in writing before commencement
- No markup on contractor invoices — you see what we were charged
- Every chargeable event listed in the engagement letter; nothing added later
- A stated notice period and no exit penalty if you decide to leave
The obligations that come with letting a London home.
A let property in England carries a specific set of legal duties, and for a non-resident owner the consequences of missing one are magnified. Tracking them is a core part of what you pay us for.
Non-Resident Landlord Scheme
HMRC requires tax to be withheld from rent paid to an overseas landlord unless approval to receive it gross is in place. We operate within the scheme and coordinate with your tax adviser.
Safety certificates
An annual gas safety record, a five-yearly electrical installation report (EICR), and smoke and carbon monoxide alarms — each with its own renewal date, each tracked.
Deposit protection
Tenancy deposits must be protected in a government-approved scheme and the prescribed information served within the statutory deadline.
Right to Rent
Tenants' right to rent in England must be checked before a tenancy begins — a duty that sits with the landlord and passes to us as your agent.
Energy performance
A valid EPC meeting the minimum standard is required to let. We monitor expiry and the tightening requirements ahead of them.
The Renters' Rights Act 2025
The Act has been in force since 1 May 2026: tenancies are periodic, Section 21 has gone, possession runs on statutory grounds, and rent increases follow the Section 13 process. We manage on the new framework — grounds, notices and timings handled correctly the first time.
Languages and time zones.
Your manager works from London in English and Russian, both native. For Chinese- and Arabic-speaking owners we arrange translation on request, and reporting is written so the numbers speak for themselves. We schedule calls around your time zone, not ours.
The Complete Cycle
Buy, Furnish, Let, Manage
We support the entire property investment journey. From finding your property through furnishing, letting, and ongoing management — one trusted partner throughout.
Explore All ServicesYour Questions Answered
Frequently asked questions
What exactly do you take responsibility for, and what stays with me?
We hold the tenant relationship, the compliance calendar, contractor instruction and reporting. You keep the decisions: whether to let, renew or end a tenancy, spending above the agreed threshold, and freeholder obligations such as service charges. The split is written into the engagement letter.
What is the fee, and what else can I be charged?
A percentage of rent collected, agreed in writing before we begin. Contractor invoices are passed through at cost with no markup, and every chargeable event is listed in the engagement letter — if it is not there, it cannot be charged. You receive the full schedule with your proposal.
How do you vet tenants for a prime central London flat?
In order: identity and Right to Rent checks, affordability or income evidence, a previous landlord reference, and a credit search. Corporate, diplomatic and relocation tenants are referenced differently from salaried applicants, and we tell you which route we have used and why.
I live outside the UK. What do I have to do about tax and compliance?
Rent paid to an overseas landlord falls under HMRC's Non-Resident Landlord Scheme: tax is withheld unless you have approval to receive rent gross. The property itself must hold current safety certificates and a valid EPC, and any deposit must be protected in an approved scheme. We track all of it and report to your own tax adviser — we do not replace them.
What happens if the property is empty between tenancies?
We keep inspecting it, manage utilities and heating appropriate to the season, watch the conditions your insurance sets for unoccupied periods, and deal with post. Because our fee is a percentage of rent collected, an empty month is not a billed month — which keeps our incentive exactly where yours is.
Who authorises repairs, and how much can be spent without asking me?
You set a standing threshold in the engagement letter. Below it, routine repairs proceed and appear on your statement; above it, we come to you with a quote first. The one exception is a genuine emergency — an escape of water, a security failure — where acting immediately is the right answer, and you are told the same day.
Who holds the keys, and who can enter my property?
We hold a recorded set; every entry is logged, tenants receive proper notice except in an emergency, and contractors attend by appointment and are accountable to us by name. You can see the access log at any time.
How do I end the arrangement, and what happens to my tenancy?
You give the notice stated in the engagement letter — there is no exit penalty. On the way out we hand over everything that makes the property manageable: deposit records, certificates, the inventory, keys and tenant contact details. A clean exit is part of the service.
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